Penggayaan APA

WELLINGTON, Patricia. (1998). KAIZEN STRATEGIES for Customer Care . Batam Centre: Interaksara.

Chicago Style

WELLINGTON, Patricia. KAIZEN STRATEGIES for Customer Care. Batam Centre: Interaksara, 1998. Text.

MLA Style

WELLINGTON, Patricia. KAIZEN STRATEGIES for Customer Care. Batam Centre: Interaksara, 1998. Text.

Turabian Style

WELLINGTON, Patricia. KAIZEN STRATEGIES for Customer Care. Batam Centre: Interaksara, 1998. Print.