Penggayaan APA

Zeithaml, Valarie A, Bither, Mary Jo, Gremler, Dwayne D. (2013). Services Marketing: Intergrating Customer Focus Across the Firm (6). Singapore: Mc Graw-Hill Companies.

Chicago Style

Zeithaml, Valarie A, Bither, Mary Jo, Gremler, Dwayne D. Services Marketing: Intergrating Customer Focus Across the Firm. 6 Singapore: Mc Graw-Hill Companies, 2013. Text.

MLA Style

Zeithaml, Valarie A, Bither, Mary Jo, Gremler, Dwayne D. Services Marketing: Intergrating Customer Focus Across the Firm. 6 Singapore: Mc Graw-Hill Companies, 2013. Text.

Turabian Style

Zeithaml, Valarie A, Bither, Mary Jo, Gremler, Dwayne D. Services Marketing: Intergrating Customer Focus Across the Firm. 6 Singapore: Mc Graw-Hill Companies, 2013. Print.