Penggayaan APA

Lovelock, Christopher., Wirtz, Jochen.. (2011). Services Marketing: People, Technology, Strategy (7). New Jersey: Pearson Education, Inc..

Chicago Style

Lovelock, Christopher., Wirtz, Jochen.. Services Marketing: People, Technology, Strategy. 7 New Jersey: Pearson Education, Inc., 2011. Text.

MLA Style

Lovelock, Christopher., Wirtz, Jochen.. Services Marketing: People, Technology, Strategy. 7 New Jersey: Pearson Education, Inc., 2011. Text.

Turabian Style

Lovelock, Christopher., Wirtz, Jochen.. Services Marketing: People, Technology, Strategy. 7 New Jersey: Pearson Education, Inc., 2011. Print.